Our Most Recent Thought Leadership

Read More

How To Close an IT Project with Flair

OK, so you’ve worked for weeks, months, or maybe longer delivering an IT project. Every part of the solution has been tested and retested, all the documentation and manuals have been polished and handed over, and the training is complete. You’ve checked all the boxes. In your heart and mind, you know the project is […]

Read More

Project management: Simplify with a pre-flight project checklist

I’m probably stating the obvious here, but I’m sure you’ll all agree that there’s usually a heap of documents accompanying any substantial IT project. And no shocker here, the larger and more complex the project is, the more documentation there will be and the more things you’ll need to track, like milestones, deliveries, meetings, development […]

Read More

Responsiveness and service delivery: A terrible example

OK everybody, this simply blew me away. I just received an e-mail, and I can’t believe the words on the screen in front of me. My immediate thought: I have to share this with my colleagues on TechRepublic. But before I say another word, read the e-mail below and we’ll pick up our discussion in […]

Access our Free Resources

Sign up today and gain instant access to our collection of free resources including reports, videos, and our newsletter archive.