IT leaders are really good at beating themselves up for not effectively meeting the needs of the business. Time and again we hear about all the things that IT “woulda, coulda, shoulda” done to make a project more successful than it was. But every once in a while it’s worthwhile to remember that the business […]
How we refer to things makes a big difference. We shape our own world—and others’ perception of us—via the words we use to describe our reality. Much of what we do in IT requires communicating subtle and complex issues to others. When we use precise language to describe a situation or relationship, we honor precision […]
Fact: You know how critical stakeholder management is to your personal career success and to the overall success of your IT group. Fact: You spend a great deal of time coaching and reminding your people about the importance of stakeholder management. Fact: You go home at night frustrated by the absence of critical stakeholder management […]
I just heard a radio ad for Emirates Air proudly exclaiming that on their flights to Dubai there are 1,200 HD channels to choose from. Wow 1,200 channels. I suppose their intentions are good. And I suppose that the core of their advertising message is that they have something for everyone. But think about it […]
Dear Mr./Ms. CEO, I’m glad you were open to the ideas in my previous letter Since you expressed an interest in the additional methods for supporting the IT team, I am following up with the last two points. But be prepared. These aren’t quick to-do items you can add to a list. They are big […]
