Sometimes the smallest things make a really big difference. This morning I walked into a local bank and was greeted by a the following sign: “We recently converted to a new core processing system to update our technology to better serve you . If it takes us a little loner to help you, we ask […]
Big data. Magical business analytics. Such topics are all the rage these days. I hate to be the one pointing out the fact that the emperor has no clothes (well, not really, I kinda like that role actually). But the fact of the matter is that the vast majority of big data and magical business […]
“Leadership is leadership. There’s nothing special about IT and there’s no such thing as IT leadership.” This is what I was recently told by a successful CIO of a billion-dollar plus company with a staff of more than 100 full time employees. The issue came up in the context of a round-table discussion on the […]
“Why does this system have to be so complicated?” Can’t you just fix this already?” Sound familiar? That’s what I heard last night from my beloved wife when our home theatre system didn’t respond to her iPod-based remote control the way she was accustomed. I’ll spare you the details of our home theatre setup but […]
For years CIOs (or should I say, IT managers) were chastised for being too reactive, too technical, too tactical. In an effort to address this “shortcoming,” CEOs and their consultants schooled IT managers on how to think strategically. And what fine students you have become. During the last few years (which we all know have […]
